REDHAT Linux Solutions
Windows Hosting Solutions
Sun Cobalt RaQ Servers
Managed Services
Backups
Firewall solutions
Monitoring Solutions

With our RemoteHands managed dedicated hosting services, 9 Net Avenue’s expert technical staff concentrate on installing, monitoring and maintaining your dedicated server(s); operating as your eyes, ears and hands, working with you to manage your server. This allows you to focus your energy on running your business and eliminates the need to allocate extensive resources to IT staff and operations.

RemoteHands Professional Services is designed to provide our customers with a customized individual support. Our customers’ request services range from adding a software package to maintaining their hardware. A technical representative is assigned to the case and works to resolve the problem while periodically reporting to the customer on the progress being made.

Services included, but are not limited to:

Installing third-party software
Adding hardware, such as hard drives, memory, CPU, etc, to managed servers or customer supplied hardware to 9 Net Avenue approved co-location servers
Microsoft IIS or SQL Server Tuning
Adding Data Systems Network (ODBC/DNS) to customers’ web servers in order to connect to database sources.
Adding additional Domain Name Services records to 9 Net Avenue’s Named Servers
Performance monitoring analysis and setup
Customer consultation
Backup management
Security audit
Review security hot fixes and patches

Security consultation
Server Monitoring is included with Remote Hands